I didn't set out to be a communications strategist. I set out to be a teacher.
I studied English and education, which means I spent years thinking about how language works - not just what words mean, but why some land and others don't. Why some voices build trust and others erode it without anyone quite knowing why.
That curiosity never went away. It just found a different classroom.
For more than 20 years I've worked with organizations, associations, startups, and established businesses, helping them figure out what they want to say, and how to say it well. I've sat in boardrooms, worked with national nonprofits, written content for regulated industries, and helped brilliant people make sure their words convey authority.
I wrote a book about it. And not to toot my own horn, but Making Words Work has more than 70 five-star reviews on Amazon, which quietly delights me.
Times change...
Social platforms rise and collapse. Web traffic falls victim to AI overviews. Content creators suddenly find themselves replaced by ChatGPT, Claude, et al. But while situations and circumstances evolve (sometimes at a dizzying speed), the basic needs remain the same.
Every organization needs to know who they are, what they stand for, and what they want to share with the world. They need to understand how to communicate these things with authority, a bit of style, and a deep respect for their audience. And they need guardrails and guidelines to hold their communication strategy in place, so a staffing change or a new bit of tech can't collapse the whole thing.
That's what I do. I create a foundation so strong that you can withstand the storms and still look spectacular. It's fun work.